Background
We have designed and built setups for many custom mobile accessory kiosks for numerous brands, including some in Australia.
When iTech, a new Australian brand specializing in mobile phone accessory repair, decided to launch its kiosk in a high-end shopping mall in Perth, they turned to M2 for our expertise.
iTech needed a mobile accessories kiosk that not only aligned with the mall’s stringent standards but also stood out for its creativity and functionality. Knowing these high demands, M2 collaborated closely with top brand designers. The designers ensured that the kiosk design was both innovative and practical. We then brought these designs to life, making sure they could be easily upgraded or expanded in the future.
Challenge
- Same as the Designer’s Illustration.
Kiosk designs in high-end shopping malls must meet strict standards. We need to present the designer’s blueprints 100%, particularly the cement craft elements.
- Detail Enhancement.
Beyond following the designs, the client wanted optimized display and storage areas of their mobile accessories kiosk with ample lighting.
- Material Compliance.
All construction materials of this kiosk had to meet Australian safety standards, including SAA certification for electrical components.
Design from Brand Designer
Solution
- Cement Craft Expertise.
In our past kiosk design and manufacturing projects, M2 has gained a lot of experience in various cement finishes—like painting, panels, and laminates.
We presented our client with examples of our past work, highlighting the pros & cons of each. Due to the curved shape and complex design,We chose cement paint to handle the complex curved shapes.
- Optimized Display & Storage.
Our engineers balanced display, storage, and lighting to meet the client’s expectations. The final accessory kiosk was both functional and visually appealing.
- Safe & High-quality Material.
We used fire-rated wood structures and finishing materials, along with SAA-certified electrical components such as LEDs, transformers, sockets, wires, and tempered glass. Besides, the mall’s strict regulations also required numerous supplementary documents. Despite these challenges, we successfully obtained approval for opening.
Production Details
Delivery
During shipping, one glass item was shattered. In response, M2 promptly remade the glass for free. The client paid for the air shipment. To avoid such issues, we recommend clients consider obtaining insurance through their logistics provider, which can cover these costs.
To further support our client, M2 will provide the client a discount on their next order, and we both look forward to continuing our collaboration on more mobile accessories kiosks in 2024.
Result
The sleek, upscale kiosk design drew significant attention on opening day, and many customers trying out iTech’s repair services.
This success make our client believes that setting up a kiosk in a high-end shopping mall requires partnering with such a professional custom kiosk company.
Opening Pictures
Frequently Asked Questions
- What should I know beforeopening a mobile phone repair kiosk in a mall?
Here are 3 things to consider when opening a mobile phone repair kiosk.
- Make sure you have all the documents for opening a kiosk, such as business plan, detailed design plans, financial statements, and supplier agreements.
Every mall has an administration office. Get their requirements and prepare those files ASAP to avoid any delays on your opening day.
- Have your kiosk designed and manufacturedby working with a professional kiosk supplier.
They can help you get approval from the mall with creative design and high quality products, as well as attract people’s attention once you open.
- Market your kiosk together with the shopping mall.
Shopping malls often run wide marketing campaigns, and you can use these to boost the visibility of your kiosk and attract more customers.
- What is the customization process for a mall kiosk?
Our customization process includes initial consultation, concept design, detailed design, fabrication, installation, and after-sales service. Each step involves close collaboration with our clients to tailor the kiosk to their specific needs.
- What materials do you use for kiosk construction?
We use high-quality materials such as tempered glass, stainless steel, and eco-friendly wood to ensure the durability and aesthetic appeal of the kiosks.
- Do you also offer lighting design service?
Yeap, lighting is the soul of a store,we understand its importance for products display & shopping experience, together with practical needs like stable & energy saving. We have professional lighting designer and engineer to support it who has over 15 years experience in Jewelry lighting market. Just contact us to discuss more details.
- Is installation guidance provided?
Our counters are almost 100% pre-installed and ready for use after unpacking. The main installation involves connecting power plugs and securing the counter on-site. We will provide customers with detailed installation guides, including visual instructions, so that they can easily install the display counter following the instructions. If customers encounter any issues during the installation process, our technical support team will provide remote assistance to ensure a smooth installation.
We are collaborating with more and more local installation teams, especially in the UK, Australia, the US, and Canada markets, to provide localized one-stop services and completely solve customer installation and after-sales concerns. Please consult your sales consultant for specific details.